Frequently Asked Questions (FAQ)|
|Do you have a question?
We support our products! When you buy NewNovelist you get
FREE technical support and fast
replies to your email questions. Our support department have
the policy of replying to all support questions, by email, the
same day they get asked.
operate in the United Kingdom and observe GMT/BST hours for a
We want you to find using NewNovelist a constructive and
enjoyable experience which gives you every chance of getting
published. If you invest in us, we will invest in you. If after
buying NewNovelist you find the software is not what you
expected and it's not for you... we will refund your purchase.
That's a pledge we have always provided, since 2001 when
NewNovelist 1 was first released.
For instant answers we have provided this FAQ. It covers
questions about the general features, purchasing and
installation of NewNovelist. If you have a question that's not
answered here please ask and we will reply.
Please note: The FAQ here is
related to general, purchasing and installation questions about
NewNovelist 3. There is an in depth support section built into
NewNovelist to help you when using the software.
Please click here to open the FAQ
You're safe with Newnovelist -
10 Years of selling our software online.
Newnovelist 3 now with world class online support and a
full 30 day money back warranty if you are not