Home |Contact Us | Buy Now| Add To Favorites

Frequently Asked Question (FAQ) - Problems/Questions using the software

 
Please check the questions and answers below to see if you can locate the problem you are experiencing:
 
 
Q.1 Corrupt files starting up on Vista?

We have had some reports of the software not starting up correctly, and reporting that some of the initialisation files may have become corrupt, with computers running Microsoft Vista. This is due to the User Account Control being turned off for the logged on user account. To fix this, please go to the User Accounts window in the Control Panel and make the selection to Turn on User Account Control (UAC).

Q.2
Is there a word count facility ?

No, but due to demand, we will be looking to provide this shortly.



Q.3
How can I maximize the notes box at the bottom of the right hand panel, when using the Research and Ideas function ?

At present there is no facility to resize the notes box, although it is possible to scroll inside it to any length. The notes box was only really designed for small reminder type notes, but if you want to add detailed notes, we suggest you use Word or Notepad to write/cut and paste into. Save the file in that program and then add this resulting file using the Add New File Shortcut in the Research and Ideas section of Newnovelist 2. Then with one click you can open this file to use it.

Due to demand, we will be looking at making the Notes sizeable in a subsequent service pack.



Q.4
Can I copy and paste from the notes box, at the bottom of the right hand panel when using the Research and Ideas function, into the main editor ?

Yes you can by right mouse clicking in the notes box and selecting the copy menu option. Then right mouse click in the main editor and select paste. When doing this the Right hand panel will close when you select the main editor, as the software believes you want to start writing here again.



We hope you have found information relating to your problem and that it helps you. If not, please make sure it is not in any other FAQ category by clicking HERE to go back to the main FAQ list. If, once you have checked the FAQ section thoroughly, you still cannot find information relating to your problem, please Click HERE to contact us for assistance.
 
 
 
 
 
 
   
  FOR NEWNOVELIST CUSTOMERS
Your free 92-page e-book is available right now.